Legal
Privacy policy
How we collect, use and protect your personal data.
Last updated: July 2026
This page is maintained by Mazaya to explain how we handle personal information when you use our marketplace. It is not a certification of compliance with any specific regulation — for legal advice, please consult a professional.
What we collect
- Account data: name, email, mobile number, delivery addresses.
- Order data: items purchased, payment status and delivery details.
- Usage data: pages viewed, searches, device information and cookies (see our Cookies policy).
How we use it
- To process and deliver your orders.
- To communicate order updates, receipts and support responses.
- To improve product recommendations, search and the overall experience.
- To detect and prevent fraud or abuse of the service.
- To send marketing messages only where you've opted in — you can unsubscribe at any time.
Sharing
We share personal data only with the parties needed to run the service — payment processors, delivery couriers, and IT/hosting providers — bound by confidentiality obligations. We do not sell your personal data.
Data retention
We retain account and order records for as long as your account is active and thereafter as required for tax, accounting and legal obligations.
Your rights
You may request access to, correction of, or deletion of your personal data by emailing privacy@mazaya.market. Depending on your country of residence, additional rights may apply.
Security
We apply industry-standard technical and organisational measures to protect your data, including encryption in transit and access controls on our internal systems.
Contact
Questions about this policy? Email privacy@mazaya.market or use our contact page.