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Payments & Refunds

Mazaya supports multiple payment and refund methods so customers can combine wallet, rewards, card, COD, gateway options, and return settlements.

Last updated: August 2026

Supported methods

Card payments

Visa, Mastercard, and debit card checkout when enabled from backend settings.

Cash on delivery

Pay at the door for supported regions and delivery methods.

Mazaya wallet

Use wallet balance to partially or fully settle eligible orders.

Mobile / fintech

Connect to third-party payment gateways for mobile and hosted checkout flows.

Secure capture

Payment logs and transaction references are stored with each order.

Backend configuration

  • Wallet enabled: Yes
  • Allow partial payment: Yes
  • Allow with COD: Yes
  • Allow with card: Yes
  • Login methods: Email/password

Delivery and payment combos

Delivery methods are configured in the Mazaya backend and will appear here once enabled.

Checkout flow

  1. Review cart items and quantities.
  2. Pick a delivery address, date, and time slot.
  3. Apply coupons, rewards points, and wallet balance.
  4. Select a payment method for the remaining amount.
  5. Place the order and keep tracking it from My Orders.

Security and logs

Every payment attempt is recorded in the backend so failed payments, COD references, and wallet usage can be audited later.

Returns and refunds

Return requests start from the order detail screen. Once reviewed, refunds can be settled back to the original payment method or Mazaya wallet depending on backend settings.